Cases in Hospitality Operations
Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
Travel/tourism and hospitality: services for those away from home.
The and ldquo;secret and rdquo; of quality service.
Managers must manage.
Overview: hotel, hotels, hotels!
Full-service hotels.
Limited-service hotels.
In Section 2 of this course you will cover these topics:
Extended stay hotels.
Convention hotels and conference centers.
Resorts and timeshares.
Overview: profit-making -commercial- foodservices.
Food and beverage operations in hotels.
Upscale restaurants.
In Section 3 of this exam you will be evaluated on below listed topics:
Casual service -mid-scale- restaurants.
Family-service restaurants.
Quick-service restaurants.
Off-site catering.
Contract management companies in non-commercial foodservices.
Foodservices in educational organizations.
In Section 4 of this course you will cover these topics:
Dietary services in healthcare facilities.
The business of business and industry foodservices.
Vending and office coffee services.
Private club management.
Cruise lines: a close look at resorts on water.
Casino entertainment management.
In Section 5 of this course you will cover these topics:
Sports and recreational foodservices: part of the leisure service market.
Management of amusement and theme parks.
Professional meeting management.
Exhibition -trade show- management.
Special events management.
Planning your hospitality career.
The job search: your first professional position.
Your first professional position: celebrate success.
Entrepreneur or intrapreneur?
Domestic or global hospitality positions -or both-?