HRM in Hospitality Industry
Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
Hospitality human resource management: an overview.
H.r. dichotomy: do we serve the staff or the shareholders?
How the government got involved in our business.
In Section 2 of this course you will cover these topics:
The legal environment.
Employee relations and labor relations.
Management ethics.
In Section 3 of this exam you will be evaluated on below listed topics:
Protecting employee rights.
Recruitment and selection strategies.
Training and development strategies.
In Section 4 of this course you will cover these topics:
Employee retention strategies.
Performance management systems.
Communication strategies.
In Section 5 of this course you will cover these topics:
Leadership strategies.
Employee motivation.
Putting it all together.