Special Topics in Quality Management

Topics Covered in This Course:

In Section 1 of this course you will cover these topics: Establish direction and goals. In Section 2 of this course you will cover these topics: Establish clear roles and ground rules for teams. In Section 3 of this exam you will be evaluated on below listed topics: Establish accountability. In Section 4 of this course you will cover these topics: Develop team-leadership skills. In Section 5 of this course you will cover these topics: Develop communication skills. Develop conflict-management skills. Establish a well-defined decision-making process and empower team members. Establish positive team behaviors.