Supervision
Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
The supervisor and rsquo;s special role
Management concepts
Management functions
In Section 2 of this course you will cover these topics:
Communication
Building relationships and resolving conflict
Motivation
In Section 3 of this exam you will be evaluated on below listed topics:
Leadership and management styles
Leading change
Teams and groups
In Section 4 of this course you will cover these topics:
Selection and organizational entry
Training
Managing diversity
In Section 5 of this course you will cover these topics:
Performance management
Discipline
Complaints, grievances, and unions
Security, safety and health