Training & development
Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
Building trust.
Showing empathy.
In Section 2 of this course you will cover these topics:
Active listening.
Using influence tactics.
In Section 3 of this exam you will be evaluated on below listed topics:
Helping others set goals.
Monitoring performance.
In Section 4 of this course you will cover these topics:
Giving feedback.
Encouraging positive actions.
In Section 5 of this course you will cover these topics:
Discouraging negative actions.
Training team members.
Helping others solve problems.
Helping difficult people.
Developing prot and eacute;g and eacute;s.